Data Collection and Usage
Personal Information We Collect
We collect information you provide directly to us, such as when you create an account, register your horse, or contact us for support. This may include your name, email address, phone number, and horse identification details.
Usage Data and Analytics
We automatically collect certain information about your device and usage of our services, including IP address, device type, operating system, and app usage patterns. This helps us improve our services and provide better support.
• Device information and identifiers
• App usage statistics and performance data
• Location data (with your permission)
Data Security and Protection
Security Measures
We implement industry-standard security measures to protect your personal information, including encryption, secure data transmission, and regular security audits. Your horse identification data is stored using advanced cryptographic methods.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Horse identification records may be retained for longer periods as required by regulatory authorities.
Your Rights and Choices
Access and Correction
You have the right to access, update, or correct your personal information at any time through your account settings or by contacting our support team. We will respond to your requests within 30 days.
Data Portability and Deletion
You may request a copy of your data in a portable format or request deletion of your account and associated data. Please note that some information may be retained for legal compliance or legitimate business purposes.
"Your privacy is fundamental to our mission of providing secure and reliable horse identification services."
Contact Information
If you have any questions about this privacy policy or our data practices, please contact us at privacy@equipass.com or through our support center.
Last updated: January 2026